Twilio MMS POC
The Vision Behind the App
Twilio MMS POC is a Twilio-based workflow used in the construction field that allows users to send an MMS message with video and photo to a Twilio phone number. Upon sending a message, it’s distributed to a list of predetermined phone numbers of EHS Directors. Afterward, when an EHS Director responds to the text, another SMS notifies all other directors that a ticket has been opened and a Director has been assigned. Last but not least, when the issue is solved, the director in charge sends a final message notifying all other directors that the ticket was solved.
The Scopic Solution
Being involved in the discovery, planning, implementation, and testing phases of the project allowed the team to successfully develop this MMS workflow for the existing application builder Twilio Studio.