Chatbots are software programs that integrate with websites and popular messaging platforms to automate dialogue with customers and page visitors, simulating a human conversation. Customized chatbot solutions, instead of chatbot platforms, can perfectly fit your business needs.
By using artificial intelligence, machine learning, and natural language processing technologies, chatbot solutions evolve with every interaction, adapting to the nuances of human users.
Chatbots initiate conversations and respond to questions instantaneously in an accessible, human-like way. When built correctly, they can screen initial messages before passing the torch to your team or promote your brand with a dynamic personality.