Transforming Automotive Dealerships
A RylieAI Case Study
See how Scopic helped revolutionize dealership marketing and operations by implementing RylieAI, a modular AI platform that automates customer engagement, streamlines lead management, and provides deep market insights.
The Results at a Glance
AI in Automotive Innovation
$167k+
in new Sales and Service revenue generated in a single month for a single client
2M+
verified customer profiles managed across 656 dealerships
24/7
AI-driven customer service and automated lead handoff
40+
integrated data sources (CDK, DriveCentric, Google, etc.) for a unified customer view
Dealership Feedback
RylieAI has transformed how we engage with our leads. The system handles the initial heavy lifting, allowing our sales team to focus only on high-intent customers. It’s like having a marketing strategist and a 24/7 receptionist in one.
Services Performed
The Context
Challenges in Modern Dealerships
The Solution
RylieAI Agentic Platform
Scopic developed RylieAI, a highly modular AI platform built on a microservice architecture. It functions as both an external customer specialist and an internal marketing strategist.
How the Platform Works:
Technology Stack
The platform leverages a cutting-edge AI and data framework:
Why It Worked
Success Factors
Agentic Reasoning
Unlike basic chatbots, RylieAI can reason through tasks and adapt its personality traits to match the dealership's brand.
Role-Based Access Control (RBAC)
Ensures data security by tailoring responses based on "who" is asking (Internal staff vs. External customers).
Cross-Channel Synergy
Orchestrates journeys from an email open to a postcard sent, followed by an SMS and Facebook retargeting.
A Workflow Transformed
Before and After RylieAI
Before
After
The Future of Automotive AI
Now It's Your Turn:
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