Wachusett Earthday

From Paper to Digital: Driving Efficiency in Nonprofits

The Challenge

As an environmental nonprofit, Wachusett Earthday plays a vital role in helping households recycle, reuse, and manage hazardous materials. However, they faced a key challenge: recording each customer’s visit on paper was both inefficient and time-consuming.

Relying on traditional tracking techniques meant sacrificing efficiency, accuracy, and valuable staff time.

The Vision

The founders of Wachusett Earthday aimed to create a tool for tracking customers visiting their recycling center, whether to drop off recyclables or shop at their reuse store. The end goal was clear: digitize these processes so staff could handle check-ins and tracking seamlessly on tablet devices.

With a well-defined vision in mind, they partnered with Scopic to design and develop the solution.

The Scopic Solution

Our team created an application that replaced Wachusett Earthday’s paper check-ins with a digital system. Accessible on tablets and mobile devices, the system also generates detailed reports that improve efficiency, accuracy, and visibility into customer activity.

From business analysis and UI/UX design to development and quality assurance, we managed every detail of this project to replace outdated paper-and-pen methods with a modern, digital solution.

The result was a system that reduces administrative workload, provides valuable data insights for operational decisions, and enhances the customer experience.

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