HelpSocial – Mobile Extension
The feature that helps companies know their customers through better social media management
Increased and Improved Engagement.
The Social Media Challenge Summarized
Social media has become a very important part of the overall marketing strategy. Online branding wouldn’t be the same if we didn’t have an active presence in these channels.
However, managing social media on a daily basis becomes challenging for companies because of all the data tracking and time investment needed. Constantly publishing, engaging, monitoring trends, and running analytics is no easy task.
Behind the App
HelpSocial company envisioned a better social media management way to for enterprises.. They provided an application that shows details about those who mentions the company’s brand in Facebook, instagram and Twitter. such as Facebook, Twitter, and Instagram.
After creating this type of platform that helped companies reach global scalability and improve engagement, HelpSocial found a need to have a mobile extension. So, they worked with Scopic to efficiently and
The Scopic Solution
Scopic created an extension of the helpsocial.com account that increased engagement and creativity. Sign up to the website first and then log in, using the application. The app includes a Twitter search for mentions of the company’s brand.
This helped identify customers. Also, the user can intuitively add notes about engagements and answer when it is needed.